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**** Most leaders I talk to are approaching AI in the wrong order. Tools first, problem second. It's why most of it doesn't stick. I recorded a 1 min 33 second video on what the right order actually looks like, using a real business’s story. A contracting company that found its constraint first, mapped the workflow, and then pointed AI at it. What came out the other side: 600 hours saved, conversions up 17%, the business doubled in revenue in 6 months. Worth a few minutes of

**** Last week, we shared the #1 takeaway from the 346 participants who submitted reviews about our AI in the Workplace training days: Prompting. Specifically, the RICCE Framework, a simple structure for getting dramatically better results from any AI tool. (If you missed it, it’s worth going back to read.) This week: the takeaway that changed how people think about their relationship with AI entirely. Before we get to the rule, let’s talk about the question that was in the

**** 346 business leaders left reviews of our AI in the Workplace training sessions over the last 3.5 months. We asked every single one of them the same question: What were your top 1–3 takeaways? 18 sessions. An average rating of 4.75 out of 5. And a mountain of data sitting there, waiting to tell us something. So I did what any self-respecting AI advocate would do — I fed all of the feedback through Gemini to pull out the three most common takeaways across all 346+ particip